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Department of Curriculum, Instruction and Technology |
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24/7 TECH SUPPORT Long after regular school hours end, we’re working to protect your network and offer support. Around the clock, and on weekends and holidays, our experts will keep your network up and running. When disaster strikes… Your district is using the spring break to catch up on some much needed processing, and you decide to check in and make sure all is going smoothly, only to find that the network is unavailable. Financial and student information systems are inaccessible—you can’t even get to your e-mail. Recovery after recess is secondary to the larger fears that loom before you: Will payroll be delayed? Will report cards get out on time? Has critical information been permanently lost? …make sure you’re protected… Problems affecting your district’s information and access systems can arise at anytime, and can range from simple power loss to critical server failure. In response to district demand, the Nassau BOCES Department of Curriculum, Instruction and Technology (CIT) has established the 24/7 Technical Support service to provide around-the-clock protection of your computer resources via the Internet. …join Nassau BOCES today CIT 24/7 Technical Support is a subscription-based service that is customized to meet your district’s specific needs. Simply put, you chose the scope of your subscription based on how often you need us. How the service works Your district relies on the steady operation of a number of essential systems, from financial and student information systems to e-mail servers. If any of these systems fails, Nassau BOCES can help you to get it up and running again. Just call our help desk: our technicians will access your network remotely, or send someone on site if needed. And they’ll work the problem until it’s solved and your systems are restored. Our experts will be happy to meet with you to discuss your district’s tech support needs, and to determine the best way of meeting those needs in the most cost-effective manner. To learn more about us, and to find out if the 24/7 Technical Support service is right for your district, call one of our project managers: Contact: Tony
Hendel, Supervisor |
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